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Warehouse Customer Service

Williston, VT
Full Time

Job Description

This position is much more than the average warehouse position. Our warehouse team is highly skilled and responsible for multiple business functions including customer service and sales. The warehouse customer service role will need to become versed in our product offering, eventually offering technical advice and product recommendations to tile contractors and DIY customers. This is a high paced customer facing environment where multitasking with a positive attitude is key. We pride ourselves on having the highest quality employees in the industry. There is opportunity to move up and/or advance your career.


At Best Tile, this position involves responsibility for general warehouse and sales tasks such as:
• Receiving and shipping large complex orders
• Material handling
• Taking, processing & picking orders
• Inventory control
• Maintain and increase sales to contractor/builder customers
• Answering telephones
• Assisting with a variety of customers
• Becoming proficient with our tile products and installation techniques


• At least 21 years old with a high school diploma, GED or equivalent
• 1-2 years material handling experience, focusing on customer service and contractor sales
• Forklift certification is strongly preferred; we will train and certify the ideal candidate
• Willingness to work a flexible schedule, which may include evenings and weekends
• Possession of a current and valid driver's license
• Strong basic math skills
• Ability to pass a post-offer employment screening, which includes drug/alcohol testing, physical capacity testing, and a background check.
Essential To Your Success:
• Customer orientation
• Self Motivated to learn our products
• Detail orientation
• Proven communication skills
• Excellent problem-solving skills
• Excellent computer skills
• Multi-tasking skills
• Ability to meet the very physical demands of the position
• Tile installation experience is a plus
• Warehouse experience is a plus
• Leadership / Management experience is a plus


• Medical, dental, life, & disability insurance (with opportunity to purchase additional)
• Health Savings and 401(k) accounts with company match
• Paid time off, including paid holidays
• Leave of absence program

Interested? Apply for this job now!