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Outlet Sales

Schenectady, NY

Job Description

Best Tile is looking to add an experienced and well-rounded individual who will help customers in our Showroom Outlet Area. This is an ideal position for a smart, motivated individual who possesses strong computer skills, is enthusiastic about and resourceful for satisfying customer needs, and who possesses a "let's get it done" attitude.


On any given day, you will:
• Maintain awareness of closeout room traffic. Wait on and work with customers and respond to inquiries to assist with order requirements
• Make suggestions to customers about other products and services. Ensure the customer's understanding of product availability, inventory adjustments, final sale, pick up procedures, and order status
• Monitor stock and inventory levels, labeling accordingly to create an easy browsing experience for customers
• Conduct order entry and inventory checks
• Contribute to customer retention through problem solving with customers on their needs (such as patch jobs, shopping on a budget, and their project deadlines)
• Work with the Showroom Manager to address and resolve customer complaints, returns, and canceled orders
• Collaborate with Showroom staff in the reorganization of displays and shelving arrangements
• Help maintain the cleanliness and layout of the branch


• Proven sales track record with exposure to the tile and stone industry or new home construction is strongly preferred
• Strong time management skills
• Ability to self-motivate
• Excellent organizational skills
• Solid computer and systems skills
• Forklift certification is required, although we will train and certify the right person with the proven experience


As a full-time Best Tile employee, you will enjoy comprehensive healthcare coverage, including medical, prescription drug, and dental insurance; an equitable compensation program; a 401(k) retirement investment plan; a challenging and rewarding professional work environment; and paid time off (including paid holidays).

Interested? Apply for this job now!